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THE LUGGIE Folding Mobility SCOOTER

Luggie Folding Mobility Scooters or ‘Luggie Scooters’ is a trading name of local Mobility UK, which is part of the UK Mobility Group. We have been chosen by Freerider to promote this special product due to our history of excellent customer service and track record retailing their  mobility scooter range.

Luggie Folding Mobility Scooters have been promoting and selling their mobility scooter since its launch in 2009. We have offices and a showroom in Lancashire, along with travelling representatives who cover the entire United Kingdom. We are proud of our extensive customer care and always ensure you receive an unrivalled service.

Scooter Care & Accessories

What’s more, your demonstration of one of our lightweight mobility scooters will be carried out by a member of our expert and friendly team, who will be more than happy to answer any questions and queries you may have.

We also offer 24hr breakdown cover, insurance and extended warranties, giving you complete peace of mind. Along with this, we are registered members of the British Healthcare Trades Association, whose code of conduct is approved by the Government’s Trading Standards.

We offer a wide range of scooters and mobility scooter accessories. We pride ourselves on offering only the best lightweight mobility scooters and travel mobility scooters. If you’re looking at portable mobility scooters, or it’s a folding mobility scooter you’re after, then we can certainly help you.

Award Winning Luggie Folding Mobility Scooters

The Luggie is the original one piece folding mobility scooter. There have been over 20,000 units sold globally since the product was launched and is the winner of the Taiwan Excellence Gold Award 2011 for innovation and quality.

The Luggie folding mobility scooter team are passionate about our product and the difference it can make to our client’s lives. Why not come and visit us and see just how we can help you? We have thousands of happy customers to date and look forward to thousands more. Click here to read what Trust Pilot customers think of the Luggie Scooter.

Our Friendly Luggie Scooter Team

Customer Service Administrator
Customer Service Administrator
Vicky

Vicky processes all Luggie orders. She also demonstrates our scooters to customers in the showroom.

Below is our 5 star customer promise:

5 YEAR WARRANTY ON ALL OF OUR LUGGIES
We believe in our product & confidently offer a 5 year limited warranty across all our Luggie Scooters & Powerchair.
FIRST CLASS CUSTOMER SERVICE 100% OF THE TIME.
We are the Luggie Experts, our customer service staff are trained on all things Luggie including servicing & repairs so we can help with all of your questions.
Our engineers are trained by the manufacturer. So that upon assessment we can diagnose and resolve any issues with your scooter within a day.
Our Demonstrators have combined experience with the Luggie of over 15 years!
We have been selling the Luggie Scooter for a decade!
FREE EXPERT ADVICE & NO PRESSURE DEMONSTRATION.
We can arrange a home demonstration around your work schedule, carer visits or family members with appointments either at home or a more convenient location for you.
We understand our customer’s needs, we offer great value service plans along with our 5 year warranty to offer you total peace of mind.
Our demonstrations are completely free with no-obligation.
Our demonstrators follow a strict BHTA code of practice and our own demonstration checklist to ensure you are comfortable and confident with your Luggie.
UNRIVALLED AFTER SALES SERVICE
Luggie will respond to any questions, queries or complaints within 1 business day.
We strive to offer the best aftercare with Luggie trained customer service staff available over the phone 6 days a week..
We store all your order, service and repair history are stored on Luggie’s system meaning do not have to repeat yourself when connected to a different Customer Service agent.
If the scooter is away from you for service or repair for more than 5 days. We will provide you with a courtesy scooter free of charge!
We offer ‘at-home’ servicing and repair for our customers who rely on the scooter daily.
TO PROVIDE THE RIGHT PRODUCT OR SERVICE TAILORED ESPECIALLY FOR YOU.
We are a community and all Luggie owners will have access to exclusive offers.
Our free aftercare and support over the telephone is unrivalled, you can call as often as you like for the smallest of problems.
We love to share customer reviews and experiences on our Blogs and Review page.
There are a selection of demonstration, FAQ’s and instruction videos to help you after you have purchased your Luggie

Give us a call to book in a home demonstration or request one here!

Check us out on Twitter or Facebook

Luggie General Manager
Luggie General Manager
Kaysi

Kaysi has been with us over 8 years. She now oversee’s the customer service team at Luggie head office. Also, she supports customers with any queries they may have over the phone and in our showroom.

Importantly, we strive to provide the best customer service we can to all of our old and new customers.

Below is our 5 star customer promise:

5 Year Warranty on all of our Luggies
We believe in our product & confidently offer a 5 year limited warranty across all our Luggie Scooters & Powerchair.
First Class customer service 100% of the time.
We are the Luggie Experts, our customer service staff are trained on all things Luggie including servicing & repairs so we can help with all of your questions.
Our engineers are trained by the manufacturer. So that upon assessment we can diagnose and resolve any issues with your scooter within a day.
Our Demonstrators have combined experience with the Luggie of over 15 years!
We have been selling the Luggie Scooter for a decade!
Free expert advice & no pressure demonstration.
We can arrange a home demonstration around your work schedule, carer visits or family members with appointments either at home or a more convenient location for you.
We understand our customer’s needs, we offer great value service plans along with our 5 year warranty to offer you total peace of mind.
Our demonstrations are completely free with no-obligation.
Our demonstrators follow a strict BHTA code of practice and our own demonstration checklist to ensure you are comfortable and confident with your Luggie.
Unrivalled after sales service
Luggie will respond to any questions, queries or complaints within 1 business day.
We strive to offer the best aftercare with Luggie trained customer service staff available over the phone 6 days a week..
We store all your order, service and repair history are stored on Luggie’s system meaning do not have to repeat yourself when connected to a different Customer Service agent.
If the scooter is away from you for service or repair for more than 5 days. We will provide you with a courtesy scooter free of charge!
We offer ‘at-home’ servicing and repair for our customers who rely on the scooter daily.
To provide the right product or service tailored especially for you.
We are a community and all Luggie owners will have access to exclusive offers.
Our free aftercare and support over the telephone is unrivalled, you can call as often as you like for the smallest of problems.
We love to share customer reviews and experiences on our Blogs and Review page.
There are a selection of demonstration, FAQ’s and instruction videos to help you after you have purchased your Luggie

Give us a call to book in a home demonstration or request one here!

Check us out on Twitter or Facebook

 

 

Luggie Product Engineer
Luggie Product Engineer
Brian

Brian is the newest engineer to the Luggie Team but brings with him a wealth of experience & technical knowledge

Luggie Customer Service Assistant
Luggie Customer Service Assistant
Caroline

Caroline books in your home demonstrations and helps with any questions you may have.

Luggie Product Demonstrator
Luggie Product Demonstrator
Shaun

Shaun regularly receives positive feedback from our customers. He is meticulous when it comes to demonstrating and ensuring his customers are happy with their scooter.

Luggie Customer Service Assistant
Luggie Customer Service Assistant
Sophie

Sophie works hard to book in all of your appointments. She also has over 5 years experience with the Luggie scooters and is an expert in her own right.

Below is our 5 star customer promise:

5 YEAR WARRANTY ON ALL OF OUR LUGGIES
We believe in our product & confidently offer a 5 year limited warranty across all our Luggie Scooters & Powerchair.
FIRST CLASS CUSTOMER SERVICE 100% OF THE TIME.
We are the Luggie Experts, our customer service staff are trained on all things Luggie including servicing & repairs so we can help with all of your questions.
Our engineers are trained by the manufacturer. So that upon assessment we can diagnose and resolve any issues with your scooter within a day.
Our Demonstrators have combined experience with the Luggie of over 15 years!
We have been selling the Luggie Scooter for a decade!
FREE EXPERT ADVICE & NO PRESSURE DEMONSTRATION.
We can arrange a home demonstration around your work schedule, carer visits or family members with appointments either at home or a more convenient location for you.
We understand our customer’s needs, we offer great value service plans along with our 5 year warranty to offer you total peace of mind.
Our demonstrations are completely free with no-obligation.
Our demonstrators follow a strict BHTA code of practice and our own demonstration checklist to ensure you are comfortable and confident with your Luggie.
UNRIVALLED AFTER SALES SERVICE
Luggie will respond to any questions, queries or complaints within 1 business day.
We strive to offer the best aftercare with Luggie trained customer service staff available over the phone 6 days a week..
We store all your order, service and repair history are stored on Luggie’s system meaning do not have to repeat yourself when connected to a different Customer Service agent.
If the scooter is away from you for service or repair for more than 5 days. We will provide you with a courtesy scooter free of charge!
We offer ‘at-home’ servicing and repair for our customers who rely on the scooter daily.
TO PROVIDE THE RIGHT PRODUCT OR SERVICE TAILORED ESPECIALLY FOR YOU.
We are a community and all Luggie owners will have access to exclusive offers.
Our free aftercare and support over the telephone is unrivalled, you can call as often as you like for the smallest of problems.
We love to share customer reviews and experiences on our Blogs and Review page.
There are a selection of demonstration, FAQ’s and instruction videos to help you after you have purchased your Luggie

Give us a call to book in a home demonstration or request one here!

Check us out on Twitter or Facebook

Luggie Product Engineer
Luggie Product Engineer
John

John is an experienced Luggie product engineer. He services the Luggie scooter in our workshop in Leigh, Lancashire but also accross the UK at our customers homes.

Below is our 5 star customer promise:

5 YEAR WARRANTY ON ALL OF OUR LUGGIES
We believe in our product & confidently offer a 5 year limited warranty across all our Luggie Scooters & Powerchair.
FIRST CLASS CUSTOMER SERVICE 100% OF THE TIME.
We are the Luggie Experts, our customer service staff are trained on all things Luggie including servicing & repairs so we can help with all of your questions.
Our engineers are trained by the manufacturer. So that upon assessment we can diagnose and resolve any issues with your scooter within a day.
Our Demonstrators have combined experience with the Luggie of over 15 years!
We have been selling the Luggie Scooter for a decade!
FREE EXPERT ADVICE & NO PRESSURE DEMONSTRATION.
We can arrange a home demonstration around your work schedule, carer visits or family members with appointments either at home or a more convenient location for you.
We understand our customer’s needs, we offer great value service plans along with our 5 year warranty to offer you total peace of mind.
Our demonstrations are completely free with no-obligation.
Our demonstrators follow a strict BHTA code of practice and our own demonstration checklist to ensure you are comfortable and confident with your Luggie.
UNRIVALLED AFTER SALES SERVICE
Luggie will respond to any questions, queries or complaints within 1 business day.
We strive to offer the best aftercare with Luggie trained customer service staff available over the phone 6 days a week..
We store all your order, service and repair history are stored on Luggie’s system meaning do not have to repeat yourself when connected to a different Customer Service agent.
If the scooter is away from you for service or repair for more than 5 days. We will provide you with a courtesy scooter free of charge!
We offer ‘at-home’ servicing and repair for our customers who rely on the scooter daily.
TO PROVIDE THE RIGHT PRODUCT OR SERVICE TAILORED ESPECIALLY FOR YOU.
We are a community and all Luggie owners will have access to exclusive offers.
Our free aftercare and support over the telephone is unrivalled, you can call as often as you like for the smallest of problems.
We love to share customer reviews and experiences on our Blogs and Review page.
There are a selection of demonstration, FAQ’s and instruction videos to help you after you have purchased your Luggie

Give us a call to book in a home demonstration or request one here!

Check us out on Twitter or Facebook

Luggie Product Engineer
Luggie Product Engineer
Mark

Mark is one of our expert engineers and can help you with any technical queries you may have

Luggie Operations Manager
Luggie Operations Manager
Kathryn

Kathryn has been the Operations Manager at Luggie for over 7 years. Mostly overseeing the working of the business at head office, She also takes care of any escalated customer queries.

Below is our 5 star customer promise:

5 YEAR WARRANTY ON ALL OF OUR LUGGIES
We believe in our product & confidently offer a 5 year limited warranty across all our Luggie Scooters & Powerchair.
FIRST CLASS CUSTOMER SERVICE 100% OF THE TIME.
We are the Luggie Experts, our customer service staff are trained on all things Luggie including servicing & repairs so we can help with all of your questions.
Our engineers are trained by the manufacturer. So that upon assessment we can diagnose and resolve any issues with your scooter within a day.
Our Demonstrators have combined experience with the Luggie of over 15 years!
We have been selling the Luggie Scooter for a decade!
FREE EXPERT ADVICE & NO PRESSURE DEMONSTRATION.
We can arrange a home demonstration around your work schedule, carer visits or family members with appointments either at home or a more convenient location for you.
We understand our customer’s needs, we offer great value service plans along with our 5 year warranty to offer you total peace of mind.
Our demonstrations are completely free with no-obligation.
Our demonstrators follow a strict BHTA code of practice and our own demonstration checklist to ensure you are comfortable and confident with your Luggie.
UNRIVALLED AFTER SALES SERVICE
Luggie will respond to any questions, queries or complaints within 1 business day.
We strive to offer the best aftercare with Luggie trained customer service staff available over the phone 6 days a week..
We store all your order, service and repair history are stored on Luggie’s system meaning do not have to repeat yourself when connected to a different Customer Service agent.
If the scooter is away from you for service or repair for more than 5 days. We will provide you with a courtesy scooter free of charge!
We offer ‘at-home’ servicing and repair for our customers who rely on the scooter daily.
TO PROVIDE THE RIGHT PRODUCT OR SERVICE TAILORED ESPECIALLY FOR YOU.
We are a community and all Luggie owners will have access to exclusive offers.
Our free aftercare and support over the telephone is unrivalled, you can call as often as you like for the smallest of problems.
We love to share customer reviews and experiences on our Blogs and Review page.
There are a selection of demonstration, FAQ’s and instruction videos to help you after you have purchased your Luggie

Give us a call to book in a home demonstration or request one here!

Check us out on Twitter or Facebook

Accounts Manager
Accounts Manager
Amy

Amy is our longest serving member of the team. She is head of accounts but you will often find her on the phone helping customers and demonstrating products with her unrivalled experience.

Luggie Product Engineer
Luggie Product Engineer
Peter

Luggie Engineer, Peter, has been servicing our mobility scooters for over 10 years and has expansive knowledge of everything Luggie! He services the scooters in our workshop in leigh. With his excellent knowledge he also trains any new members of the engineering team.

Click here to book in a free home demonstration.

Find us on Twitter and Facebook

Luggie Product Demonstrator
Luggie Product Demonstrator
Jonathan

Jonathan is part of the demonstration team and he loves to see how the Luggie lightweight Mobility Scooter enhances peoples lives!

Luggie Sales Manager
Luggie Sales Manager
Nigel

Nigel is our Luggie Sales Manager. He has quickly become famous from his appearances on Ideal World. Mostly he supports our demonstration team as they travel the country to our customers homes. On occasion he will have his own demonstrations.

Click here to see a demonstration on Ideal World. Also click here for more information.

Find us on Twitter and Facebook.

 

Luggie Product Demonstrator
Luggie Product Demonstrator
Allan

Our mobilty scooter demonstrator Allan has received fantastic reviews from our customers! Why not find out why we are the world’s best by book a demo anywhere in the UK.

Luggie Folding Mobility Scooter
Video Gallery

All of our Luggie folding mobility scooters are designed in order to make your life as easy as possible! And that includes the way it has been packaged, boxed up and sent out to you. Watch the video for a step to step guide on how to safely and easily unboxed and assemble your scooter.

When you purchase your scooter, you don’t just get a mode of transport, you get everything else that a Luggie comes with, and that includes excellent customer service, free expert advice, unrivalled aftersales service and a massive 5 year warranty on all of our portable scooters.