If your scooter is not moving the first thing to check is when you turn the scooter on is there any beeping? If there is how many beeps can you hear in the pattern, this can help to diagnose what the issue could be. If there is no beeping then check your battery is correctly inserted, once confirmed battery is correctly fitted restart the scooter. If scooter still will not move check all electrical wiring is securely fitted and not damaged, if the above has not resolved the issue then check the scooter is not in free wheel, please follow the below instructions to so this.
Step 1.
Switch scooter off and make sure the scooter is not connected to any power source.
Step 2.
Find the red freewheel lever situated on the left-hand side at the back of the scooter near the rear wheel.
Step 3.
Push the lever down towards the floor then push lever up and you should her a click.
Step 4.
Switch scooter back on and press wigwag for the scooter to go.
If you have tried all the above and the scooter is still not moving then the scooter will need to come in to us for diagnostics and repair.