To support your 5 Year limited warranty we offer the 5 year service plan, giving you peace of mind that your Luggie Scooter or Chair is receiving the top quality care it deserves and ensuring the validity of that unrivalled manufacturers warranty.
The 5 Year service plan has been designed to give you peace of mind that your 5 Year limited warranty is being maintained every year and saving you money too! The service plan includes 4 services which will be carried out at the Luggie Scooters head office in Leigh in Lancashire. When your service is due, a friendly member of the team will give you a call and we can arrange to collect the scooter from your home. Simply pack your scooter into the original box (we can send you one out if required at no extra charge) and we will arrange collection to head office where our manufacturer trained engineers will carry out a top quality service and return your scooter to you all within a 3 day turn around.
Terms and Conditions * The Luggie Scooters service plan includes FOUR annual services. The services must be carried out 12 months following purchase date and again at 24 months, 36 months and 48 months from purchase date. * The warranty will expire 60 months following purchase provided the services have been carried out at the required intervals. * The Luggie Service plan only applies to the following Luggie Scooter models: Luggie Eco, Luggie Standard, Luggie Elite, Luggie Super, Luggie Chair * Luggie Chair services will be carried out by an external company in the customers home unless the customer chooses to bring the scooter to the head office. It is not possible to collect the Luggie Chair from the customers home. * In accordance with the Consumer Contracts (Information, Cancellation & additional Charges) Regulations 2013 you have a 14-day cooling off period from the date of purchase to cancel the service plan. Any services declined will invalidate the warranty and cannot be refunded. * Any modifications to the scooter, or maintenance carried out by a non-authorised Luggie retailer can invalidate your warranty. Please contact customer services with any technical queries to prevent this. * The scooter service will be carried out at Unit 2-3 Commonwealth Close, WN73BD by qualified engineers. (applicable to the Luggie Eco, Standard, Elite, Super.) * Your scooter will be collected by a designated courier and is required to be placed into the Luggie Box before collection. If you no longer have the box please contact us so we can arrange to send you a box prior to the service collection. *not applicable to the Luggie Chair * Any warranty issues can be reported to the customer services team on 0800 012 4258.